• Responsibilities

  • Build rapport and establish a positive initial connection with the prospects
  • initiate outbound calls to reach potential and existing customer from provided lead lists and convert.
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to concern branches when needed
  • Enter and update customer information in the database
  • Take and process bookings and appointments in an accurate manner
  • Handle grievances to preserve the company’s reputation

  Requirements and skills

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects

• Duties and Responsibilities
  Supervising activities and salon operations.
• Arranging and managing the salon employees’ work schedules, considering seasonality for occasions and peak times.
• Maintaining records of staff members which includes their salaries and working schedules.
• Advertising and promoting services, offers, and discounts to the customer.
• Monitoring and managing salon stock.
• Tracking the payments received from clients.
• Maintaining records of all transactions and submit them to management as and when required.
• Ability to handle customers’ requests and complaints with elegance.
• Work with salon management to create marketing programs designed to attract more customers

Maintain chart of accounts based on standards

• Daily internal audit of accounts
• Statutory compliances
• Preparation of financial reports
• Experience in tally prime software
• Experience in preparation & filing of GST returns

Excellent communication abilities (verbal, phone, and email) with a customer service attitude

• Solid organization and record-keeping skills
• Familiarity with processing transactions
• Have strong organizational skills
• Having good time management skills
• Greeting customers
• Answering clients’ queries about services via phone, email or in person
• General maintenance of the office
• Ability to multitask
• Customer service
• Good communicational skills
• Accuracy in maintaining a register for visitors
• Handling Salon Traffic

As a beautician, you will provide a range of beauty treatments and services to clients, helping them enhance their appearance and boost their self-confidence. Your role will involve performing various beauty treatments, offering skincare advice, and ensuring clients have a relaxing and enjoyable experience.

Responsibilities:

• Consult with clients to understand their beauty goals, concerns, and preferences.
• Provide expert advice on skincare routines, beauty treatments, and product recommendations based on the client’s skin type and concerns.
• Perform facials, including cleansing, exfoliating, and applying masks or other skincare products.
• Provide manicures and pedicures, including nail shaping, cuticle care, and polish application.
• Offer eyebrow shaping and Face threading
• Conduct body treatments, such as body scrubs, wraps, and massages.
• Build and maintain relationships with clients, providing personalized and attentive service.
• Ensure a relaxing and comfortable environment for clients during their treatments.
  Proven experience as a beautician, preferably in a salon or spa setting.
• In-depth knowledge of skincare products, treatments, and techniques.
• Proficiency in performing facials, waxing, manicures, pedicures, and makeup application.
• Sales skills to promote and sell beauty products and treatments.

• Consult with clients to determine their hairdressing needs, preferences, and specifications.
• Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.
• Cutting, trimming, and shaping clients’ hair based on clients’ preferences and specifications.
• Shampooing, conditioning, and drying clients’ hair.
• Perform advanced hair treatments, nanoplastia, Botox, Keratin treatment, anti dandruff treatment
• Perform hair spa, hair straightaining, permanent blow dry, Smothening etc.

Proven experience in

• Bridal Makeup
• Celebrity Makeup
• Event Makeup
• Ad Shoot Makeup
• Portfolio Makeup